Program Description  
This blended online and hands-on program prepares students to become IT help-desk technicians to diagnose and solve a range of basic IT problems.

This program prepares students to take the CompTIA certifications in IT Fundamentals, PC Pro, and Networking.

Course Work Includes:

• IT Fundamentals Pro

• PC Pro

• Network Pro

• Customer Service

• Professional Communications

• Final Project

Tuition Includes:

• TestOut membership per course

• CompTIA Fundamental test voucher

• CompTIA A+(1001 & 1002) test voucher

• CompTIA Network test voucher

Support Services: 
The following services are available to you as soon as you begin your training.

• Career/Education Counseling

• Resume Development

• Placement Services

Business/IT Training Coordinator
Samuel Stephens (Interim Coordinator)
samuel.stephens@tctchome.com
330-847-0503 Ext. 1629

Total Class Hours: 600 
Weeks: 42 
Academic Year: 600 hours/42 weeks

Program Prerequisites:

• High School Diploma or GED

• TABE Scores: Reading 9.2, Math 9.2

• WorkKeys entrance exam scoring 4 both category -Applied Math and Workplace Documents

Class in Session: 
Monday(Class) - 5:30 pm - 9:30pm

Thursday(Lab)-5:30 pm – 7:30 pm

Online lessons

Financial Assistance
(Available to those who qualify.)
Pell Grant, Federal Direct Student Loan,
VA, TAA, WIA,
No-interest School Payment Plan

CIP Code 15.1202
SOC Code 15-1151